Yes! We are constantly tweaking and improving our lessons, updating links, clarifying points and incorporating more CPD. While you are a subscriber you can always access the latest version of a lesson online. This is one reason why we recommend not printing lesson plans too far in advance – save links to the lessons instead.
FAQ Category: Technical & Product
Why won’t the links on my lesson plan work?
At the time of creating our resources, and periodically, we check all the links. Sometimes a third-party may remove certain content, so the links will no longer work. Please contact us at [email protected] to let us know which links aren’t working and which lesson you were looking at. We’ll get them updated for you.
How do I add sub-accounts or additional users?
The account administrator for your school account can create sub-accounts for each member of staff so they have their own logins.
If you cannot add someone, contact us immediately at [email protected] providing the email address of the person you need to add.
I’ve just upgraded my subscription and cannot access the content for the new subjects
Your computer might have remembered your previous settings. Try logging out, refresh your page and clear your browser (CTRL+F5).
Contact us if you are still having problems at [email protected]
